Built by Metorial, the integration platform for agentic AI.
Provider Summary
manage support conversations
create and update contacts
manage knowledge base articles
access support analytics
manage response templates
track status page incidents
retrieve satisfaction ratings
manage staff accounts
search conversations
add replies and notes
Manage customer support conversations across email, chat, social media, and SMS channels. Create, retrieve, update, and search conversations, assign them to staff, and add replies or internal notes. Manage customer contacts and their identities. Create and update knowledge base articles for self-service support. Access support analytics including conversation volume, response times, staff performance, and channel summaries. Manage response templates for common replies. Create and update status page incidents and monitor systems. Retrieve customer satisfaction ratings. Manage staff accounts and retrieve available support channels.
This integration is licensed under the AGPL-3.0 License.
Built with ❤️ by Metorial