Built by Metorial, the integration platform for agentic AI.
Initiate an outbound call on behalf of a user. The user must be available, not currently on a call, and associated with the specified number. Works only on desktop app.
Retrieve detailed information about a specific user including their availability, assigned numbers, timezone, and role details. Optionally check the user's real-time availability status.
Perform actions on a call: transfer to a user/team/number, add comments or tags, archive/unarchive, or control recording (pause/resume/delete). Combine multiple actions in a single operation.
Display contextual information to agents during an ongoing call. Push custom data such as customer details, CRM links, or account information into the agent's call view. Cards are only visible during the active call and are not stored afterward.
List and search contacts in Aircall. Optionally filter by phone number or email address. Returns contact details including phone numbers, emails, and company information.
Create, update, or delete a user in Aircall. When creating, provide email, first name, and last name. When updating, specify only the fields to change. Supports setting availability, roles, and wrap-up time.
List all phone numbers associated with the Aircall account. Returns number details including country, timezone, open/closed status, and live recording settings.
Send an SMS or MMS message from an Aircall phone number. The number must be pre-configured for API-based messaging. Messages sent via API are **not** recorded or displayed in the Aircall platform.
List and search calls in Aircall. Filter by direction, phone number, user, contact, tags, and time range. Returns call metadata including direction, status, duration, participants, and associated recordings.
List all tags available in the Aircall account. Tags are used to categorize and label calls. Use the returned tag IDs to apply tags to calls via the Manage Call tool.
Retrieve detailed information about a specific call including participants, recording URLs, comments, tags, transfer details, and IVR selections.
Create or delete teams, and add or remove users from teams. Teams are used in call distribution for numbers. Retrieve team details with user membership.
List all users in the Aircall account with their availability status, assigned numbers, and role information. Supports pagination and time-based filtering.
Create, update, or delete a contact in Aircall. When creating, provide at least first name, last name, and one phone number. When updating, specify only the fields to change. Also supports adding, updating, or removing phone numbers and emails on existing contacts.